Privacy Policy

This Privacy Policy describes how Nightlong (“we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from getnightlong.com (the “Site”).

Information we collect

  • Order information: your name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment providers — we never see or store full card numbers).
  • Account information: if you create an account or subscription, your login email and order history.
  • Device information: browser type, IP address, time zone, and cookies, collected automatically to keep the Site working and to understand how visitors use it.
  • Correspondence: emails you send to support@getnightlong.com, including guarantee claims and product feedback.

How we use it

  • To fulfil orders, process payments, arrange shipping, and send order confirmations and tracking.
  • To manage subscriptions — including the reminder email we send before every renewal.
  • To respond to support requests and guarantee claims.
  • To send marketing emails only if you opt in — every email includes a one-click unsubscribe.
  • To screen orders for fraud and to comply with legal obligations.

Who we share it with

We share personal information only with service providers who need it to run the store: Shopify (our e-commerce platform), payment processors, shipping carriers, our subscription-management app, and analytics providers. We do not sell your personal information.

Cookies

The Site uses cookies necessary for the cart and checkout to function, plus optional analytics cookies. You can control cookies through your browser settings.

Your rights

Depending on where you live (including under GDPR and CCPA), you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email support@getnightlong.com — we respond to all verified requests within 30 days.

Data retention

We keep order records for as long as needed to provide the guarantee, handle accounting obligations, and comply with law. You can request deletion of your account data at any time.

Changes

We may update this policy from time to time. The latest version is always available on this page.

Questions about privacy? support@getnightlong.com